If you bought an Apple product between 2003 and 2015 in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil, you might be in for some shocking news. According to a statement released by Apple, some of their two prong plug adapters may break and can risk causing an electrical shock when touched.
So, how do you know if you have one of the broken chargers? Well, we're here to help.
Customer safety is always Apple's top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new, redesigned adapter, free of charge. We encourage customers to exchange any affected parts using the process below.
The Affected Adapters
If your charger has four to five characters inside the slot or no characters at all, you might have a defective product on your hands. If, however, it has a 3-letter regional code (EUR, KOR, AUS, ARG or BRA), then you're in the clear!
Affected Prong Types
If you currently own one of the defective adapters, Apple will exchange your old adapter for a new one that probably won't electrocute you. To do this, all you have to do is find your device's serial number and either exchange it in store or contact customer service for other options.
Now go forth and check your Apple chargers, and get a free Apple product to make sure you don't get electrocuted.