PS4 fan and college student Peter Byrne lives with cerebral palsy, and as a result of the disorder finds it difficult to use the DualShock 4 controller. But thanks to one selfless employee over at PlayStation's R&D department, that particular issue has been rectified in the most awesome of ways.
A few weeks back, Byrne contacted PlayStation Support to discuss his predicament. He explained that every time he played his left hand would accidentally graze or rest on the touchpad, either pausing the game or opening an annoying menu. PS Support told Byrne to get in contact with an employee named Alex Nawabi.
After a round of talks via email, Nawabi agreed to attempt to find a solution to Byrne's query. But after a while wasn't able to come up with a viable solution, or so he led Byrne to believe.
As compensation, Nawabi sent out a bag of PlayStation branded goods for the supposed failed attempt, and inside that goodie bag was Byrne's very own custom DS4 and this letter:
The custom DS4 features a disabled touchpad and a new, smaller pause button rerouted to the back of the controller. In a truly moving reply, Byrne made his feelings known via the digital mountaintop that is Facebook:
I honestly got choked up reading the letter as I did not expect anything like this to happen. Mr. Nawabi really cared about my situation and did this on his own time to make my experience better. I honestly can't thank him enough for everything he did for me. Thank you Mr. Nawabi it really means a lot too me! smile emoticon
Nawabi created this in his own time, remember that. This is so, so, so awesome.